Privacy Policy

1. INTRODUCTION

zameen.ae FZ-LLE ("us", "we" or "our"), a company registered in Dubai, with a registered address at office Suite 17, The Iridium Building, Umm Suqaim Road, Al Barsha, Dubai, UAE, owns and operates the website www.zameen.ae ("Website").

 

This Privacy Policy (the "Policy") forms a part of the Terms of Use and informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Website, you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy.

 

We may update our Policy from time to time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any updates), then you should immediately cease using the Website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

If any term of this Policy is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

 

2. YOUR INFORMATION

While using our Service, we may collect certain personally identifiable or general information that can be used to contact or identify you. This information may include, but is not limited to:

§  Personal Data - While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

o   Email address

o   First name and last name

o   Phone number

o   Address, State, Province, ZIP/Postal code, City

o   Cookies and Usage Data

§  General Data -   We may also collect information how the Service is accessed and used. This General Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

§  Payment Data - We may collect your payment instrument number (e.g., credit card), your name and billing address, and the security code associated with your payment instrument (e.g., the CSV or CVV), etc. You hereby acknowledge and agree that the payment data, to the extent consisting of details related to the manner and mode of payment of fees for the use of the Website and Services, submitted by you while making payment of fees: (a) goes through the safe and secure transaction process provided by zameen.ae FZ-LLE’s payment gateway partners; (b) goes through the Visa or Mastercard pages, as the case may be, based on your payment method(s) in order to prevent any misuse of your payment details; and (c) that such payment details are not shared with the Website, zameen.ae FZ-LLE, its subsidiaries, affiliates and third parties or any other users of the Website and Services.

§  Tracking & Cookies Data - We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

o   Session Cookies. We use Session Cookies to operate our Service.

o   Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

o   Security Cookies. We use Security Cookies for security purposes.

§  Any other information received from other sources like the business partners, service providers, advertising networks, analytics providers and search information providers, etc.

 3. COLLECTING AND USING INFORMATION

Certain services and third-party technology may involve collection and usage of information from you, including but not limited to, Google Analytics.

 

We might use the collected data for various purposes including but not limited to:

§  To provide and maintain the Service

§  To notify you about changes to our Service

§  To communicate with you with regards to our services

§  To contact you for market research

§  To customize your experience on our Website

§  To allow you to participate in interactive features of our Service when you choose to do so

§  To provide customer care and support

§  To provide analysis or valuable information so that we can improve the Service

§  To monitor the usage of the Service

§  To detect, prevent and address technical issues

4. DISCLOSURE OF PERSONAL INFORMATION

§  Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

o   To comply with a legal obligation

o   To protect and defend the rights or property of zameen.ae FZ LLE

o   To prevent or investigate possible wrongdoing in connection with the Service

o   To protect the personal safety of users of the Service or the public

o   To protect against legal liability

o   Security of data

o   The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

§  Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

§  Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

 

5. SECURITY

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss. The security of your data is important to us, but, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. STORAGE OF YOUR PERSONAL INFORMATION

 

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

 

If you are located outside United Arab Emirates and choose to provide information to us, please note that we may transfer the data, including Personal Data, to a country outside the country in which zameen.ae FZ-LLE is located and process it there.

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

Where we have given you, or where you have created a password which is part of our services or allows you to access parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

7. YOUR RIGHT TO ACCESS AND CORRECT YOUR PERSONAL INFORMATION

We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information. Any such request can be made to info@zameen.ae.

8. THIRD PARTY ADVERTISERS

We allow third party advertising networks to serve advertisements on our behalf. Third party advertisers may place cookies on the browsers of visitors to its website(s) and may send its own cookies to the visitors’ cookie file. The cookies will allow these third-party advertisers to apply their personalized retargeting technology and to serve personalized banners; third party advertisers may collect and use this data in accordance with all applicable laws and regulations (including but not limited to laws governing privacy, and data protection). Third party advertisers will have their own Privacy policies and these will be available on their websites.

9. LINKS AND CONNECTIONS TO AND USE OF OTHER THIRD-PARTY SERVICES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

10. PRIVACY OF MINORS

Our Service does not address anyone under the age of 18 ("Minors").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Minor without verification of parental consent, we take steps to remove that information from our servers.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@zameen.ae